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General Information

ATM/Cash Machines

There are ATMs within walking distance from the KL Convention Centre at the adjoining mall, KLCC Suria and there are various bank branches within 800m.

Badges & Entry Tickets

As a security requirement, please remember to always wear your name badge within the congress premises to have access to the scientific sessions and social functions. Additionally, an entry ticket is required for:


Banks & Foreign Exchange Offices

Credit Cards are accepted at most significant retailers, and the use of e-wallets is high here but  it is helpful to have cash for smaller transactions. Banking hours are Monday through Friday, from 09:00 to 16:00. Currency exchange is also available at the airport, and find exchange rates here.

Certificate of Attendance

The certificate of attendance will only be sent to participants who have completed the Congress survey. The certificate will be sent after the closure of the survey, on Friday 30 August 2024.



In Kuala Lumpur, the climate is generally very warm, with temperatures ranging between 28 degrees celcius and 32 degrees. As Malaysia is a tropical country, it is quite humid so it will feel hotter than the actual temperature (roughly 30 to 34 degrees) 


You should dress moderately, particularly in conservative and rural places and when visiting places of worship.


The currency is the Ringgit Malaysia (MYR) in Malaysia, which comes in bills and coins.

Emergency Phone Numbers

Dial 999 for the Kuala Lumpur police and ambulance services, and 994 for the fire department.

Insurance and Liability

​It is recommended that participants obtain adequate insurance coverage for travel, health, and accidents before they depart from their countries of residence. The ISS/SIC as organisers cannot accept responsibility for personal injuries, loss of, or damage to private property belonging to the conference participants and accompanying persons.



​The official language of the meeting is English, and there is no simultaneous translation service provided. The official language in Malaysia is Malay/Bahasa.

Local Laws and Culture
Remember, the local laws apply to you as a visitor and it is your responsibility to follow them. Be sensitive to local customs, traditions and practices as your behaviour may be seen as improper, hostile or may even be illegal.


Malaysia is a multicultural but mainly Islamic country. You should respect local traditions, customs, laws and religions at all times and be aware of your actions to ensure that they don't offend, especially during the holy month of Ramadan or if you intend to visit religious areas.

Local Transportation

Kuala Lumpur has a developed public transport network. Buses, trains, trams and mass rail lines will take you almost anywhere in the city. KL public transport LRT & MRT operate six underground lines, and 2 tram lines. Most tickets should be a maximum of MYR 4.00 and a three day pass for MYR 25.00 For last mile connectivity there is also Grab, the regional version of Grab

Where to buy a ticket

  • ticket machines at most underground stations

  • points of advance sale (TnG E-Wallet)

Taxi: Getting a taxi - there are a few different ways to find a taxi in KL:

  • Use a taxi app: several free mobile phone applications are available that allow you to book a taxi in KL, see how long it will take and how much it will cost, and give you the option to pay by card. These include Grab, and Air Asia Ride

  • Find a taxi stand: KL has many taxi stands throughout the city, where you can hop in a taxi. 


The average cost of a short taxi journey in the city centre is usually between 10 and 20 MYR, while a trip to the airport can cost MYR 65.00 or MYR 110 via the KLIA Express. All taxis in KL are fitted with a meter, but we recommend confirming an approximate price for your journey with your driver before you get in. No taxis take card payments, although the various taxi applications available on mobile phones usually allow you to pay by card via the app.      

Lost and Found

Please contact the registration desk if you think you've lost something at the KLCC.


Travel Information

We kindly remind you to take responsibility for meeting travel requirements, including passports, visas, immigration, and health formalities. To ensure a seamless experience, please inform yourself. We cannot accept responsibility for any losses or incidents.


ISW 2024 will take place at the KLCC, Kuala Lumpur, located in the centre of Kuala Lumpur.

KLCC, Kuala Lumpur,



​Staying hydrated is always essential, particularly during a busy day at ISW 2024. Many visitors to a foreign city want to know if you can drink the water. In KL, while the risk is minimal for tap water, we do not recommend drinking the water that comes out of the taps.

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