General Information

ATM/Cash Machines

There are ATMs within walking distance from the KL Convention Centre at the adjoining mall, KLCC Suria and there are various bank branches within 800m.

Badges & Entry Tickets

As a security requirement, please remember to always wear your name badge within the congress premises to have access to the scientific sessions and social functions.

Additionally, an entry ticket, is required for:

Kuala Lumpur Night

Integrated Society Dinners

Banks & Foreign Exchange Offices

Credit Cards are accepted at most significant retailers, and the use of e-wallets is high here but it is helpful to have cash for smaller transactions. Banking hours are Monday through Friday, from 09:00 to 16:00. Currency exchange is also available at the airport, and find exchange rates here.

Certificate of Attendance

The Certificates indicating the CME credits will be available shortly after the congress. An email with instructions to claim the credit will be sent to all registered participants.

Climate

In Kuala Lumpur, the climate is generally very warm, with temperatures ranging between 28 degrees celcius and 32 degrees. As Malaysia is a tropical country, it is quite humid so it will feel hotter than the actual temperature (roughly 30 to 34 degrees)

Clothing

You should dress moderately, particularly in conservative and rural places and when visiting places of worship.

Coffee and Tea refreshment

Coffee / tea and refreshments will be provided.

Congress language

The official language of the meeting is English, and there is no simultaneous translation service provided. The official language in Malaysia is Malay/Bahasa.

Currency

The currency is the Ringgit Malaysia (MYR) in Malaysia, which comes in bills and coins.

Dress Code

Business Attire is recommended in the scientific sessions. For social events, please follow the dress codes listed below:

Monday Congress Opening & Welcome Reception Business attire/Academic

Monday Kuala Lumpur Night Smart casual

Tuesday Society Dinners Smart casual

Electricity

Malaysia uses outlet type G at a voltage of 240V and a frequency of 50 Hz.

Emergency Phone Numbers

Dial 999 for the Kuala Lumpur police and ambulance services, and 994 for the fire department.

Exhibition

The ISW 2024 will feature a trade exhibition showcasing organizations, companies, and manufacturers specializing in clinical and experimental surgery.

The exhibition hours are as follows:

Monday, 26 August 2024 09:00 - 17:00

Tuesday, 27 August 2024 09:00 - 17:00

Wednesday, 28 August 2024 09:00 - 17:00

Thursday, 29 August 2024 09:00 – 17:00

Insurance and Liability

It is recommended that participants obtain adequate insurance coverage for travel, health, and accidents before they depart from their countries of residence. The ISS/SIC as organisers cannot accept responsibility for personal injuries, loss of, or damage to private property belonging to the conference participants and accompanying persons.

Internet Connectivity (WIFI)

The official KLCC WIFI access can be used.

Language

The official language of the meeting is English, and there is no simultaneous translation service provided. The official language in Malaysia is Malay/Bahasa.

Local Laws and Culture
Remember, the local laws apply to you as a visitor and it is your responsibility to follow them. Be sensitive to local customs, traditions and practices as your behaviour may be seen as improper, hostile or may even be illegal.

Malaysia is a multicultural but mainly Islamic country. You should respect local traditions, customs, laws and religions at all times and be aware of your actions to ensure that they don't offend, especially during the holy month of Ramadan or if you intend to visit religious areas.

Local Transportation

Kuala Lumpur has a developed public transport network. Buses, trains, trams and mass rail lines will take you almost anywhere in the city. KL public transport LRT & MRT operate six underground lines, and 2 tram lines. Most tickets should be a maximum of MYR 4.00 and a three day pass for MYR 25.00 For last mile connectivity there is also Grab, the regional version of Grab

Where to buy a ticket

ticket machines at most underground stations
points of advance sale (TnG E-Wallet)

Lost and Found

Please contact the registration desk if you think you've lost something at the KLCC.

Photographing and Recording

Any form of duplication (recording, audiotaping, photography and/or video) of sessions is prohibited without expressed written consent of the author and congress organiser. Please do not use your mobile device to duplicate or record any sessions.

We kindly ask that attendees DO NOT photograph, record, film, or use a cellphone to capture images of presentations during the meeting and on the poster and exhibit floors.

Please note that you may be photographed, videotaped and/or recorded during your visit by the official ISW 2024 photography/video team. By entering the ISW 2024 Congress, you agree to each of the following:

You consent to be photographed, filmed and/or otherwise recorded in connection with, or as part of ISW 2024 journalistic, advertising, marketing, promotional, archival and/or security activities
You consent to such photography, filming and/or recording and any use, in any and all media throughout the world in perpetuity, without compensation to you, of your appearance, voice and/or name for the above-noted purposes.
You understand that all photography, filming and/or recording will be done in reliance on these consents given by you by entering the congress.
To protect, among other things, the personal information of our attendees, you agree not to reproduce, perform, display or upload any photographs of sessions/presentations.

If you do not wish to be photographed or filmed via the official congress photography and video team, kindly inform representatives of your preference.

Program Changes

Program changes might be made public via the official ISW 2024 Congress website.

Registration and Information Desk

The Registration and Information Desk opening hours are as follows:

Sunday, 25 August 2024 15:00 - 18:00

Monday, 26 August 2024 07:00 - 17:00

Tuesday, 27 August 2024 06:30 - 17:00

Wednesday, 28 August 2024 06:30 - 17:00

Thursday, 29 August 2024 06:30 - 17:00

Smoking

There is a designated smoking area on the left side of the main entrance when you exit the hotel.

KLCC park is a none smoking park. You will be fined for smoking there, if caught.

Social Media

ISW 2024 encourages the use of social media, such as Twitter, Facebook, LinkedIn, Instagram and other social media platforms at the conference as a way to summarise, highlight, excerpt, review or promote the presented materials of the Congress in general, provided that:

Copyright law is observed, and
verbatim information is limited to a few quotes.
The author or speaker is referenced and cited appropriately.

Please use the Congress hashtag via Facebook, Twitter and Instagram: #ISW2024KualaLumpur.

To get the latest updates throughout the Congress, follow ISS/SIC on Twitter, Facebook, LinkedIn and Instagram.

Speakers' Preview Room

The Speakers’ Preview Room is in room 304:

Monday, 26 August 2024 07:00 - 17:00

Tuesday, 27 August 2024 06:30 - 17:00

Wednesday, 28 August 2024 06:30 - 17:00

Thursday, 29 August 2024 06:30 - 15:00

All speakers are required to report to the Speakers’ Preview Room with their presentation material one day in advance (preferably) or at least 2 hours prior to starting time of the session in order to meet with the technical and coordination staff for any technical support required. Presentations taking place in the first morning sessions should be delivered during the previous day.

At the Speakers’ Preview Room, it may be possible to do final technical verifications of the presentations and review the content. Each lecture hall/room is staffed by a professional technician who will take care of all technical aspects of the presentation. The organizers recommend using the laptops provided in the lecture halls/rooms in order to guarantee smooth operation of presentations. Therefore, use of personal laptops is generally not allowed, unless agreed and checked in advance with the technical staff both in the Speakers’ Preview Room and the lecture hall/room.

Taxi: Getting a taxi - there are a few different ways to find a taxi in KL:

Use a taxi app: several free mobile phone applications are available that allow you to book a taxi in KL, see how long it will take and how much it will cost, and give you the option to pay by card. These include Grab, and Air Asia Ride
Find a taxi stand: KL has many taxi stands throughout the city, where you can hop in a taxi.

The average cost of a short taxi journey in the city centre is usually between 10 and 20 MYR, while a trip to the airport can cost MYR 65.00 or MYR 110 via the KLIA Express. All taxis in KL are fitted with a meter, but we recommend confirming an approximate price for your journey with your driver before you get in. No taxis take card payments, although the various taxi applications available on mobile phones usually allow you to pay by card via the app.

Time

Standard Time Zone: UTC +8

Current Local Time in Kuala Lumpur, Malaysia (timeanddate.com)

Tipping

Tipping in Malaysia is not expected. Instead, a service charge will normally be added to your bill. The service charge will usually be declared on the menu if you’re in a cafe or restaurant, for example, and is paid directly to the company rather than to an individual member of staff.

Moblie Phones

Please respect the presenters and the audience by ensuring that your mobile phone is switched off or in silent mode while you are attending the scientific sessions.

Travel Information

We kindly remind you to take responsibility for meeting travel requirements, including passports, visas, immigration, and health formalities. To ensure a seamless experience, please inform yourself. We cannot accept responsibility for any losses or incidents.

Venue

Kuala Lumpur Convention Centre KLCC, 50088 Kuala Lumpur, Malaysia

The Kuala Lumpur Convention Centre is located in the heart of the city, as part of the Kuala Lumpur City Centre (KLCC) Precinct, overlooking the iconic PETRONAS Twin Towers and a lush 50-acre KLCC Park.

https://www.klccconventioncentre.com

Water

Staying hydrated is always essential, particularly during a busy day at ISW 2024. Many visitors to a foreign city want to know if you can drink the water. In KL, while the risk is minimal for tap water, we do not recommend drinking the water that comes out of the taps.

WIFI Access

There is free WIFI Access connect to: ConventionCtrFreeWIFI